How to Spa...
Should I make a reservation for my treatments?
Yes, and it is best to do so soon after your arrival so that we can accomodate your schedule. To make your reservation, either phone or visit the Spa.
What if I need to cancel my reservation?
We hope you do not have to cancel; however, we understand that plans change. If you do need to cancel, please contact us at least four hours in advance. Reservations cancelled with less than four hours notice will be subject to a 50% cancellation fee. Full charge will be imposed for any 'no show' appointments. If you simply need to change your reservation to another time, please contact as soon as you can so that we can accomodate you.
What should I wear?
This is your time and we want you to enjoy it, so wear whatever is most comforatble for you. We will provide you with a robe and slippers when you arrive at the Spa. During treatments, our therapists are trained to drape you appropriately.
When should I arrive?
We suggest you arrive 5 minutes prior to your scheduled treatment. This will allow sufficient time for you to check in and begin to enjoy your Spa experience. Please understand that your treatments will end on time so as not to inconvenience the next guests.
Should men shave before a facial?
Yes, for best results we recommend that men shave a few hours before their facial.
Can I bring my valuables?
We suggest that you leave your valuables at home or in the safe deposit box provided at your hotel. We do provide a lock box within the Spa, but whilst we endeavour to look after your belongings we do not assume liability for any losses.
How can I ensure a wonderful Spa experience?
Communicate with us! Please feel free to discuss your requests with our Spa Manager and your therapist to identify areas of concern or focus.
Guests who have high / low blood pressure, heart condition, on medication, pregnant or other medical conditions are advised to consult their doctor before using any Spa services.
Children in the Spa?
Spa guests must be 16 years of age or accompanied by an adult. We do encourage The Nest Beachside Spa experience for all ages.
Children are more than welcome at The Nest Beachside Spa…however, please be considerate to the clients that are having treatments done as they have come here to relax and be pampered. Children need to be supervised at all times - many thanks.